Moderation is also being improved, Facebook says, as it’s updated its ability to detect and filter “hate speech comments, violent, sexual, spammy content, impersonator accounts, and phishing.” Other improvements in this area are still in the works, Facebook notes, but declined to provide specifics when asked for details.
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It also launched full support for the Creator Studio mobile app. This is available from the “manage” button on the Page. For example, Page admins will be able to assign access permissions more granularly, to focus on giving people varying levels of access to perform specific tasks across Insights, Ads, Content, Community Activity and Messages.īased on feedback Facebook received during the testing phase, it built a set of new admin tools interface that now has a direct entry point for managing permissions, adding new admins and accessing insights for Page admins. In addition to these handful of major changes, there are a few updates on the backend which are aimed at those who manage Facebook Pages. This could be particularly useful for businesses that want to answer common questions in a fun way for fans to get to know a creator they like, among other things. In this case, however, followers can ask the Page questions about a topic and when the Page answers, those become a stack of questions that people can swipe through to learn more. This is somewhat inspired by the Instagram trend, where creators would take questions from fans and answer them in Stories.
Other people will be able to follow Pages directly from the comments and recommendations posts, Facebook says.įacebook is also introducing a new Q&A format that allows Pages to better engage with fans.
The posts they’ve commented on may also be more visible in users’ News Feeds, too. When you follow a Page, you’ll see their comments on others’ posts bumped up to the top of the comments section, giving them better visibility, alongside a more visible blue-check that indicates the Page is verified. This dedicated News Feed will also suggest other public figures, Pages, Groups and trending content for the Page or the public figure to interact with, as well. That means the Page itself can participate in conversations as the public figure or the brand, follow trends and interact with their fans. Another notable change is that Pages will get their own News Feed. Using Buttons In WhatsApp What are WhatsApp buttons WhatsApp lets you add buttons to message templates.There are two types of buttons: Quick replies and Call to action buttons.These buttons open up many opportunities for businesses worldwide to engage with their customers on WhatsApp, one of the most popular messaging applications.
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